Frequently Asked Questions
Are these good quality knives?
Our cutlery sets are customized for us by Dexter Russell corporation. They have been recognized as America's premier cutlery manufacturer since 1818.
Our cutlery sets are customized for us by Dexter Russell corporation. They have been recognized as America's premier cutlery manufacturer since 1818.
What do I do if I need help or if I need to update my personal information?
cutleryclubofamerica@gmail.com
Just email our world class customer service team your request and they will take care of it as soon as possible.
Is my credit card information and my personal information safe?
We have chosen our credit card processing services due to their state of the art security technologies. Nothing is ever 100% safe in this day and age, but rest assured, your information and privacy is protected by the safest and most secure payment method in the industry.
How come there is no phone number for Customer Service?
Please rest assured CCOA offers customer support via phone and email. If you would like a call back, please provide your information in our CONTACT US tab. Allowing us to call you back provides a much better customer service experience for our customers for these reasons:
1. We do not have call center agents that just "handle" calls. We hire experts that will provide solutions to your cutlery needs. Quickly & efficiently.
2. We do not have any time limits on our interactions with you so we can take our time to fully address your questions without feeling rushed.
3. We value your time and know you do not enjoy being on hold listening to bad musical selections.
4. We will ensure that you are completely satisfied with the experience with your Cutlery Specialists.
What do I do if I need help or if I need to update my personal information?
cutleryclubofamerica@gmail.com
Just email our world class customer service team your request and they will take care of it as soon as possible.
Is my credit card information and my personal information safe?
We have chosen our credit card processing services due to their state of the art security technologies. Nothing is ever 100% safe in this day and age, but rest assured, your information and privacy is protected by the safest and most secure payment method in the industry.
How come there is no phone number for Customer Service?
Please rest assured CCOA offers customer support via phone and email. If you would like a call back, please provide your information in our CONTACT US tab. Allowing us to call you back provides a much better customer service experience for our customers for these reasons:
1. We do not have call center agents that just "handle" calls. We hire experts that will provide solutions to your cutlery needs. Quickly & efficiently.
2. We do not have any time limits on our interactions with you so we can take our time to fully address your questions without feeling rushed.
3. We value your time and know you do not enjoy being on hold listening to bad musical selections.
4. We will ensure that you are completely satisfied with the experience with your Cutlery Specialists.